Module 1 – Behavioral Competencies in ICU

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Fear, worry, and stress are normal responses to perceived or real threats, especially at times of uncertainty and apprehensions in the work environment. It is therefore understandable, that, clinicians experience stress, burnouts and worries while working in a hospital especially in the Intensive Care Units, however, they never get to discuss or talk about it.

Faced with new realities of working in COVID-19 pandemic for long hours wearing PPE in a stressful environment, or entrusted with the job of conveying bad news to the patients and their relatives, can be a challenging task.  Added to this is an imminent fear of contracting the virus infection, restrictions of movement, and lack of physical contact with other family members . These challenges can adversely affect the mental health of a clinician.

In this module, we are aiming to provide guidance and advice about mental health issues for clinicians working in ICU and those who are going to work in the ICU.


Upon conclusion of this module, participants should be able to:

  • Analyze management and leadership theories and demonstrate their application in professional ICU practice.
  • Critically assess theories relating to therapeutic communication suitable for use with a patient in crisis.
  • Evaluate their own personal skills to identify their learning needs by reflecting upon the management of therapeutic communication with a patient in crisis.
  • Assess the needs of patient and family regarding coping mechanisms in times of crisis.


Gary Hartstein MD
Clinical Professor, Anesthesia and Emergency Medicine and Medical Director
Ecole Provinciale d’Aide Medical Urgente Province de Liège
Liège, Belgium

Masroor Ahmed
Metro Health Cleveland Case
Western University
Cleveland Clinic
Ohio, USA

Surgeon Captain Asif Iqbal Ahmed MD
Consultant Neuropsychiatrist Chairman PsyCare
New Delhi, India

Ravi Khanuja MD
Psychiatrist and Neurologist
Popular Bluff